Support/Resources
ATTENTION PV Designer Users: PV Designer licenses are showing EXPIRED status, as of January 1, 2012, even if the license is still valid into the new year. This requires a user fix, where you activate using a generic license id, then reactivate with your own code. You can do this process yourself with the procedure here, but if you need assistance, you can contact Solmetric support.
Below is a summary of the resources available for more information. Click on the links below or on the drop-down from the Support tab. If you don't see what you need here, please contact our support team:
 Email Us Call us toll free at: (877) 263-5026 x 2 |
Meet with us online. You will need to obtain a meeting ID from a Solmetric representative via phone or email. |
| Knowledge Base/FAQ | Try our searchable Solmetric Knowledge Base. Includes common FAQ for Solmetric products. |
| Downloads | Get the latest Software and Documentation for SunEye device, SunEye Desktop software, PV Designer, and PV Analyzer on the Downloads page. |
| Upcoming Events | Trade shows and events where you can meet with representatives from Solmetric. |
| Webinars | Sign up for one of our free Webinars on Shade Measurements, PV Designer software, or PV array verification. |
| Informational Videos | Get visual training on products, applications, and operation. |
| Newsletters/App Notes | Get background and application hints as well as the latest newsletters from Solmetric. |
| Roof Azimuth Tool | Use an aerial image of your building to estimate roof azimuth without being on-site. |
| Annual Insolation | See how annual insolation varies vs. azimuth and tilt for locations in the US. |
| Compound Angle Tool | Simplify the true azimuth and adjusted tilt calculations of tilted modules on sloped rooftops with this downloadable "compound angle" calculator. |
