Terms

Return Policy

Returns for credit will be accepted within 30 days of shipment. A 10% restocking charge will be applied.

Shipping Policy

For new products, shipping costs are not included in the published prices, but are quoted separately.
For warranty service or repair, this product must be returned to the appropriate authorized repair center listed in the Solmetric SunEye User's Guide. No returns will be accepted without an RMA (obtain from Technical Support). For products returned for warranty service, the Buyer shall pay for shipping charges to send the product to the repair center, and the repair center shall pay for shipping charges to return the product to the Buyer. However, the Buyer shall pay all shipping charges, duties, and taxes for products returned to the repair center from a country outside of the United States.

Trademarks

SOLMETRIC and SUNEYE are trademarks owned by Solmetric Corporation, and are registered in the U.S. Patent and Trademark Office.